Shipping & Delivery Policy
We provide Free Standard Shipping and Express Shipping to USA, Canada, United Kingdom and Europe (Selected).
Standard Shipping : 10 - 20 Business Days
Express Shipping : 5 - 15 Business Days
If the delivery address is too outskirt and far from the international airport, please expect the delivery might be delayed.
All our products are shipped directly from our warehouse in China. Different products are produced by the different manufacturer because each manufacturer has their own specialties. If you purchase more than one product, please expect some items maybe delivered separately.
Import Tariffs and Duties Fees
- We are not in control of any country-specific tariffs and duties imposed on your order by your respective government. Please note that you are responsible for any country-specific tariffs and duties, charged by your government to the purchasing party for importing items. Taxes and duties will likely be charged on the items you order and most likely based on the original product value. If taxes and duties are placed on your package by officials, the fees will be your responsibility. So by placing the order with us, you have consented to be responsible for the custom fees or any additional fees.
Verification -> Processing -> Shipping -> Delivery
Order verification and processing will take 3 - 5 days upon confirmation of payment while shipping and delivery will take 10 - 20 business days depend on the delivery location. Due to distance between countries, some locations may take longer.
Estimated Shipping Time Subject to Change due to unpredictable events (ie, flight / transit delay, custom check, peak season, natural disaster and etc). We will use its best efforts to meet the estimated shipping time.
If the product is not delivered within the time promised and 60 days have elapsed, we can reship the product to you or refund is guaranteed.
Refund request will not be entertained after 120 days upon payment and order have made.
If the parcel arrive your place and nobody receive the product, courier company in your country will liaises with you. Please ensure you put the correct delivery address, contactable phone number and email address upon checkout.
If they unable to deliver the product to you after a period, the parcel will be bounced back to our warehouse. And then, you will need to pay the reshipping fees to reship the product. Please Contact Us, we will help you to arrange the reshipping process. But, if you cancel the order due to this case, we will charge the initial Handling Cost for $25 (USD) per item and if you bought our Express Shipping that is non-refundable. Any unclaimed bounced back parcels after 30 days grace period will be forfeited.
You can always Track Your Order with the given tracking number.
We can't promise you a specific delivery time, we suggest you to plan ahead if you intend using the purchased items.
By placing the order with us, you have consented and acknowledged for any shipping and delivery delay as above mentioned. Any complaint within the policy will not be entertained.
For further inquiries, please do not hesitate to Contact Us.
Thanks for reading this page!